Gloucestershire Domestic Abuse Support Service (GDASS) is a county-wide service designed to reduce the level of domestic abuse and improve the safety of victims and their families. We operate in all districts offering a variety of support programmes for women and men over 16 years old who are experiencing domestic abuse.
GDASS is committed to protecting and respecting your privacy. We think it's extremely important to keep any personal information we have about our customers secure and confidential.
GDASS is a data processor on behalf of Gloucestershire County Council. GDASS is delivered by GreenSquare Group. GDASS uses your information for the provision of domestic abuse perpetrator services within the county.
Gloucestershire County Council (GCC) is a data controller, as defined by the General Data Protection Regulation (GDPR).
GCC is the data controller for the personal information you provide to GDASS. GDASS uses your information to deliver support services effectively and to meet its statutory duties under the Care Act 2014 and other relevant legislation, for example:
GreenSquare's head office is located at:
GreenSquare Group is registered with the Information Commissioner's Office (ICO). The registration number is ZA225832.
Gloucestershire County Council’s head office is located at:
GCC's ICO registration number is Z7334901.
GDASS will collect only the personal information we need to provide our support services. We will collect your name and contact details as well as information relevant to referrals and support, including details of alleged crimes and health and safety information. We may also collect information about family members including your next of kin.
We collect data directly from individuals through online enquiry forms, print and online applications, in email, over the phone, and in person. We may also obtain information from partner agencies or other support services, including the police and social services.
We will also use your data to better understand the services we provide and to help us build those services for the future. We may also use your data to identify if our services are fulfilling our legal obligations.
In most cases, GDASS will keep your personal data for six years after we close your record. This is in line with sector best practice.
GDASS may share your information with partner agencies such as other local authorities, social services, the police, safeguarding bodies or hospital departments as governed by data protection legislation for legal or safeguarding purposes
We will ask for your consent to share this information, unless we are required to by law, for example, when:
We follow national guidelines on best practice when we share information. We share information securely. Anyone who receives information from us is legally required to keep it confidential.
Your personal data may also be shared with regulatory and statutory bodies who assess council performance and financial spend, as well as where required by law, such as to prevent and detect crime or fraudulent activity.
You have the right to request a copy of the information we hold about you. If you would like a copy of some or all of your personal information, please contact us using the information below.
You have the right to request that GDASS correct information that you believe is inaccurate or incomplete. You may not always be able to change the information; however, we will correct factual inaccuracies and may include your comments in the records.
You have the right to request that GDASS delete your information when there is no compelling reason for us to continue using it. Please be aware that in certain situations we are still allowed to keep and use your information, even when you request that it should be erased.
You have the right to object to us using your information if you feel we have used it outside of our service remit. Please be aware that in certain situations we are allowed to still use your information if there are compelling legitimate grounds to do so.
If you wish to use any of these rights, please contact us using one of the methods below.
Information Compliance Manager
You can contact GDASS directly using the contact details below.
If you wish to make a complaint about how we use your personal data to the Information Commissioner's Office, you can contact them by visiting their website at https://ico.org.uk/ or by calling 0303 123 1113.
National Women’s Aid Helpline: 0808 2000 247
Forced Marriage Unit: 020 7008 0151
National LGBT Domestic Abuse Helpline: 0800 999 5428